The facility was a great experience for the modest price., They have a wonderful breakfast bar. The atrium for the hotel is beautiful. Bed bugs are small, cryptic and agile, escaping detection after crawling into suitcases, boxes, and belongings. All rights reserved. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Examine your luggage carefully while repacking and when you return home. It is served in the restaurant. The bathroom had poop on the toilet when we checked in. Sincerely, John Wilkins/Owner. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 Local, News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. Check under the box spring. Located close to the Rocky Mountains, our pet-friendly hotel in Colorado. Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. Copyright 19962023 Beautiful little hotel We will definitely stay here again if we are in the area! Buffett had a little bit of everything. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Great location, great amenities. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Buffett had a little bit of everything., The room was very nice, clean and in great condition. Though the lobby is lovely don't let it fool you! This is not a rash, these are bites! Sincerely, John Wilkins/Owner. - Terms of use - Privacy - Disclaimer. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. <[emailprotected]edbugregistry.com>. All rights reserved. language, whether its just a rating or contains comments as well, etc.). Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates They're also applicable regardless of the comment's tone. This meant there was furniture being moved men shouting up and down the hall and dogs barking. Right now bedbugs are a problem here at home in Colorado and in all 50 states. Check around the edges of the box springs. The front desk staff were excellent as well as the Hotel itself. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. The room was not very clean. The property was run down and the room was awkward and small, especially the bathroom. For convenience, each room includes a refrigerator and a microwave. Pick up the mattresses in the rooms and look under it. We went back to the area for spring break and decided to stay there again because of the location and price. I never swim with my kids because I hate cold water and was able to swim with them for hours. The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. All of which have experienced no problems. Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. Amazingly clean. WiFi is available in all areas and is free of charge. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! Great value! Food was outstanding! Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. The view of Pike's Peak from our room was amazing. This property has taken steps to provide more sustainable and eco-friendly travel. easy access to the freeway. Called back immediately to report and the GM called back fe. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. I never swim with my kids because I hate cold water and was able to swim with them for hours. NEVER again! This is not a rash, these are bites! Very condescending when protocol had changed since last time we stayed. We will be back. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. This lets us know our reviews come from real guests like you. Always keep luggage off the bed and store it in a closet or other area, far away from your bedroom. The room was very nice, clean and in great condition. We even got an upgrade to our room witch was AWESOME!!! we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Nice spacius and clean The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. Highly recommend. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . Contributions should be appropriate for a global audience. NEVER again! Please note that all Special Requests are subject to availability and additional charges may apply. Thanks! "Before I even bring my bags into an into a hotel room at all. Wonderful. I really didn't know about bed bugs at the time. Top notch guest services. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. This was for the price a grand slam! Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. Breakfast is excellent for a hotel breakfast. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. This service may contain translations powered by Google. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . Bar is always amazing! Rooms are clean and nice but not sound proof. The place was very cute and cozy. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. Nobody likes that thought," Freeland said. It is my hope that you see fit to give us a second chance to win your valuable business back. NEVER again! Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. The phone in our room did not work so we could not call the front desk to let them know we needed certain items. And it can happen anywhere. They give you a welcome goodie bag. We stayed here with our two kids. The check-in was fast and easy. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. All of which have experienced no problems. Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. There were a lot of families with small children so that made for a very noisy hotel. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. From complimentary high-speed internet to plush beds, this hotel has it all. The following reports are from third party sources. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. We do allow pets and have a designated area for pet friendly rooms. I liked the layout for the bathroom area. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Exterminators recommend we use the acronym S.L.E.E.P. Is the indoor pool heated all year round? The rest of the staff was very, very rude and it did not feel welcoming. They have a wonderful breakfast bar. Dinner, As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Beautiful property! Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. Is there a laundry facility in the hotel? Friendly and informative front staff. To edit a review youve already submitted, contact our Customer Service team. Front desk amazing. Rooms hallways ,pool area, dinning area. Lift up each headboard an lay it on the bed. Excellent breakfast. more. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Oh, & rooms were almost sound proof! Just really not clean. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Made beds, replaced towels and amenities. Now the cons. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Location off highway was amazingly easy. The bathroom had poop on the toilet when we checked in. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. I then contacted the BBB. Breakfast was okay, but servers were nice.