SecretsAkumal, Public Relations Manager at Secrets Akumal Riviera Maya, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Do i need any adapters to charge my cell phone? Skye Bar & Restaurant will be open to non-hotel guests as below: Breakfast. Yes, free parking and valet parking are available to guests. Snorkelling with turtles is free and easy, and beach is beautifulThe resort is clean and restaurants fantastic but we didn't really go to see entertainment as its all very spaced out. He came to So Paulo at the age of 20 and he went straight to a food distributor. Please allow me to take this opportunity to thank you for choosing Secrets Akumal and we look forward to having the pleasure of welcoming you back.Best regards,Alejandra ContrerasSocial Media Coordinator, This is the version of our website addressed to speakers of English in the United States. Lakeland, Florida. I am delighted to know that you enjoyed your stay with us, I will certainly pass on your wonderful comments to the hotel staff. Lock in the lowest price from these sites. However would not use a preferred guest again as its not value for money. Re: Secrets Akumal Riviera Maya restaurant menus and other ? Entertainment people were really nice (a special gracias to Loida). Report inappropriate content. Theres a preferred lounge which is cold and soul less but we used as it was place to meet up. Recognition of the work came from different directions. He has started at Mocot as an extra worker during the weekends washing the glasses. Lengthy details of the Secrets Akumal Riviera Maya review are below, so i'll skip to the bottom line. Monday to Friday from noon to 3:30pm The steak tacos were pretty good at lunch, but I did not care for the rainbow tacos or pacific tacos. It's also the place for steaks, etc. Add to wishlist. Suggestion-a high floor in Building 4 for an ocean view or spring for the ocean front if the view is that important.Restaurants-the food was uniformly very good. Beautiful setting, sparkling clear water, spotless conditions, good food, attentive service and prompt reactions to some small issues demonstrate the level of service that the hotel provides. - Idyllic. The pool attendants weren't very attentive and the room mini bar was never restocked every day as promised upon arrival. I am delighted to know that you enjoyed your stay with us, I will certainly pass on your wonderful comments to the hotel staff. Secrets Akumal Riviera Maya: Oceana Restaurant - See 9,713 traveller reviews, 11,948 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. They change the menu offten but yes they always have a variety with hambugers. Had the best time of our life here. The staff is friendly and helpful. Review tags are currently only available for English language reviews. You get a breakfast area plated meals but the buffet is better. He really made us feel special, it was the most Romantic dinner I think we have ever had. The staff makes an effort to get to know you by name which was amazing. Cruzeiro do Sul, 1100, So Paulo Phone: (11) 4506-6125 mocotoshd@mocoto.com.br MENU. All in all, we truly loved the resort, but our next trip to Mexico will likely be back to Secrets Maroma Beach. We hope to have the opportunity to welcome you back soon. pizza ect. Jennifer our concierge was very helpful, and Javier, the bartender in the Club room was terrific. Featuring an outdoor pool, restaurant and spa, Secrets Akumal Riviera Maya is located in Riviera Maya. Hopefully the Akumal will get it together and be like the Maroma soon as the 70 minute drive from airport is worth the beach. Have to visit here! Snorkelling with turtles is free and easy, and beach is beautifulThe resort is clean and restaurants fantastic but we didn't really go to see entertainment as its all very spaced out. Monday to Saturday: 11am to 10pm Sunday: 11am to 8pm Av. This topic has been closed to new posts due to inactivity. Add to compare. However, when speaking to Mike about details, he mentioned that he had just been in touch with clients staying at Akumal and they were raving about the resort. *Para os jantares de Natal e Rveillon do Seen So Paulo tambm necessrio efetuar reserva previamente atravs do telefone: + 55 11 3146 5922 ou e-mail: reservas@seensp.com Bottom, bottom line, would we go back to Secrets Akumal? Does Secrets Akumal Riviera Maya have any great views? This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide. in the evening. We also ate lunch there most days because of its proximity to the beach, the Club room and our suite. Each is uniquely decorated to pair with the specialized menu and offers a distinctive ambiance certain to seduce with ocean breezes, intimate settings or elegant dining. Just came back from the best vacation ever Everything was perfect and beyond all of our expectations. Chef Rodrigo Oliveira's kitchen, our bar and Mocot's way of welcoming you wherever you are. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Preferred Club Junior Suite Tropical View, Preferred Club Junior Suite Ocean View - Bathroom, Carretera Federal, 307,km 254 +600 Pueblo de Akumal, Riviera Maya, 77760, Mexico. It's also the place for steaks, etc. Feb 04, 2023. 2nd visit to Secrets Akumal, just as great as the first and not the last trip to Akumal. Secrets Akumal is an hour and a half transfer from Cancun airport. !I look forward to welcome you very soon and create many more memorable experiences.Best regards,Alejandra ContrerasSocial Media Coordinator. Suggestion-a high floor in Building 4 for an ocean view or spring for the ocean front if the view is that important.Restaurants-the food was uniformly very good. Room service has Hambugers, club sadwiches, pizza, pasta ect.. No you don't need an adapter We take cash. We did make it on time but that was quite stressful. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The Mocot Shopping D has the same informal and inclusive proposal as the house in Vila Medeiros. There were so many amazing staff. 348 reviews. Dishes in Oceana Restaurant features takeaway lunch Dishes fish scallops salmon seafood Enter link to the menu for Oceana You can specify link to the menu for Oceana using the form above. The service was great and the food was really fresh great also! He joined the Air Force where he started taking care of kitchen logistics. We get the private club, and the opportunity for the sit down breakfast only available to club guests at the Seaside grill. We appreciate your words and we are grateful that you took the time to post your experiences. +55 (0xx11) 2951 3056 contato@mocoto.com.br. Bottom, bottom line, would we go back to Secrets Akumal? We were offered a look, which we took and moved in right after lunch. Depplep. All in all, we truly loved the resort, but our next trip to Mexico will likely be back to Secrets Maroma Beach. Use the Vacation finder tab to explore more destinations and vacation experiences. Taxes and fees that are shown are estimates only. Please see our partners for more details. SecretsAkumal, Public Relations Manager at Secrets Akumal Riviera Maya, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Hotel services and amenities may be affected by new safety policies due to COVID-19. Please accept our sincere apologies for any inconvenience you have experience during your stay. He came to So Paulo with 17 years old and had worked as a mason's helper and also in a musical instruments factory. However, when speaking to Mike about details, he mentioned that he had just been in touch with clients staying at Akumal and they were raving about the resort. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. I can't find any anywhere. All very painless.We were initially in Building 5. If you haven't already, you should join the Secrets Akumal fan group on Facebook. Dine at one or all our nine restaurants (including six la carte options) during your stay for a taste of the world's cuisine. A swift trip from the lobby to the Club room to check in. Reservations only for guests until 7:30pm Features chic dcor, custom cocktails and live music in the evening. He had worked with events and administration. If you arent a fan of drinking out of plastic cups, bring your yeti cups! Are any cleaning services offered at Secrets Akumal Riviera Maya? We will share your comments with the hotel staff, they will be pleased to know they were able to assist you.Thank for your recommendation and we hope to welcome you very soon.Kind regards,Alejandra ContrerasSocial Media Coordinator. He has already been considered one of the 100 most influential Brazilians, chef of the year, and gastronomic personality of the year. Located on the rooftop of the hotel, Skye boasts a crimson red pool with an underwater sound system and lounge area with stunning views over Ibirapuera Park and the entire So Paulo skyline, including Paulista Avenues skyscrapers. The ride is oven an hour from the Cancun airport without traffic or stops. After one night, my wife and i said we were unhappy. Antonio made sure we had everything we needed poolside and the wait staff was outstanding. Cearense, from Amontada, in the interior of the state and came with his mother to So Paulo when he was 3 years old. *Para os jantares de Natal e Rveillon do Seen So Paulo tambm necessrio efetuar reserva previamente atravs do telefone: + 55 11 3146 5922 ou e-mail: reservas@seensp.com. See 28 photos and 3 tips from 106 visitors to Oceana. Monday to Saturday: 8am to 5pm Breakfast: 8h s 11h Lunch: 11h s 17h R. Pedro Cristi, 89 Pinheiros, So Paulo Phone: (11) 3530-1365 cafe@mocoto.com.br MENU. She studied history and did a Master Degree to study the Brazil food habits. He was born in Lagoa do Itaenga, in the state of Pernambuco. My wife and I celebrated our 30 year anniversary at this resort and it was Amazing, The service is Top Notch VIP all the way. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Mike was confident enough to urge us to give it a shot and we did. Would recommend this resort highly to anybody. Perfect for couples. An experience for everyone, in a restaurant that welcomes the most different palates, social and cultural levels. He worked in sales for many years and decided to change careers. So please if you can recommend any restaurants or food that was good please let . *Neste momento, no estamos realizando reservas de mesa e os atendimentos so exclusivos por ordem de chegada e mediante disponibilidade. Yes, guests often enjoy the ocean view available here. He is the son of a Northeast family and cook. Odd numbered buildings are north, even-numbered to the south. El servicio es increble!." Seafood Restaurant in Akumal, Quintana Roo. Also received access to the hydrotherapy area, which we used once in 6 nights. Ask Michael S about Secrets Akumal Riviera Maya, Ask Chillibelle about Secrets Akumal Riviera Maya, Ask COwaterdog about Secrets Akumal Riviera Maya, Ask lukegt3 about Secrets Akumal Riviera Maya, Ask arod40 about Secrets Akumal Riviera Maya, Ask Deborah L about Secrets Akumal Riviera Maya, We compared the lowest prices from 15 websites, We compared the lowest prices from 10 websites, Del Sol Beachfront Hotel and Condominiums, We compared the lowest prices from 11 websites, We compared the lowest prices from 13 websites. You get a breakfast area plated meals but the buffet is better. Great experience. Theres a preferred lounge which is cold and soul less but we used as it was place to meet up. Daniel Martinez and staff were AMAZING! Taxes and fees that are shown are estimates only. David, I am sure you have seen this page on the site before -but in case you have not: http://www.secretsresorts.com/en_us/resorts/mexico/akumal-riviera-maya/dining-drinks.html. Once the staff found out it was our Anniversary they made it even more special. Prices displayed above are subject to change and are not guaranteed until payment is made and accepted. If youre looking for the holiday of a lifetime, look no further. Always interested in having new experiences, he started working in the events sector of the house. Dear Chillibelle,Thank you for sharing your comments with us through the Tripdavisor community about your recent stay.Your observations have been shared with the Operations & Executive committees. in the evening. The hotel is beautiful and location faultless. Today he is our manager and partner. D.O.M. A whole new world awaits at the all-new Secrets Akumal Riviera Maya. If you like the vast expanse and soft sand of a limitless beach, you may prefer Maroma. They do not seem to have a sense of humour or enjoy the guests as the secrets Maroma beach did last year. Top notch service in all aspects. Beautiful setting, sparkling clear water, spotless conditions, good food, attentive service and prompt reactions to some small issues demonstrate the level of service that the hotel provides. Jennifer our concierge was very helpful, and Javier, the bartender in the Club room was terrific. Had the best time of our life here. It is on the ground floor and serves lunch and dinner without stopping, perfect for those who want to have the happy hour. You can help Wikipedia by expanding it. Prices may not reflect real-time pricing or availability. Great experience. We sure didnt want to leave. The hotel is beautiful and location faultless. Please contact WestJet Vacations at 1-877-737-7001 for further information. Specially prepared a meal for us even! Please allow me to take this opportunity to thank you for choosing Secrets Akumal and we look forward to having the pleasure of welcoming you back.Best regards,Alejandra ContrerasSocial Media Coordinator, This is the version of our website addressed to speakers of English in Canada. Restrictions apply. on In May 2012 the restaurant reached 4th . *Subject to change. If you want a smaller and beautiful bay with a chance of seeing sea animals up close, then it's Akumal. Enjoy the natural beauty of Akumal - meaning "Place of Turtles" in Mayan - by snorkeling off the coast, visiting nearby underwater rivers, or simply basking on the pristine beach. }, false); Why work with us and what do you see that you can add? Entertainment people were really nice (a special gracias to Loida). The rooms are very clean and roomy, we went as preferred guests and were not disappointed with the suite. Pure white sands, crystal-clear waters and warm tropical breezes promise a perfect paradise at Secrets Akumal. Indulge in 24-hour room service, daily refreshed mini-bar, limitless gourmet dining and top-shelf spirits six la carte restaurants, one international buffet, a caf and a grill, seven bars and lounges, pool and beach wait service, nightly entertainment and more. We had the chef's special at the bar. Thank you to the entire secrets akumal staff! https://www.facebook.com/1511177422257942/photos/a.1637708869604796.1073741829.1511177422257942/1968592603183086/?type=3&theater, http://allinclusivegal.com/secrets-akumal-resort-review/, Get answers to your questions about Akumal, Covid levels, vaccines, entry/exit rules, and where to get your PCR tests, NEW: New Turtle/Snorkel rules are now in place (or being put in place). This business is the forerunner of Mocot and Seu Z was the beginning of everything. Today, he runs three more establishments in addition to Mocot: Mocot Caf in Mercado de Pinheiros, Mocot in D (inside Shopping D) and Balaio IMS, a Brazilian cuisine restaurant on the ground floor of Instituto Moreira Salles. Everyone was so attentive to every single one of our wants & needs. Among its main concepts it is the inclusiveness. NEW ******* Seaweed or Sargassum ******* : UPDATED: Getting around - car/taxi/bus/tours/colectivos/private drivers, Akumal town,Maps, research sites and best activities to do (Cenotes / Xplor and More), Medical Care / Is food and water safe / do I need shots / ZIKA UPDATE, Airport Info, Room Tax, import limits, forms, Vistitax, airport hotels, Beaches and Beach Clubs from Puerto Aventuras, Xpu-Ha, Akumal and down to Tulum, Sunscreen, bug juice, Rashguards, Snorkel equipment, Weather, Hurricane, WebCam sites. Mike was confident enough to urge us to give it a shot and we did. Akumal Pueblo, (ta && ta.queueForLoad ? Dear Deborah L,Thank you very much for your great feedback. But a somewhat frustrating exchange between our waiter and my wife almost lead to a quick exit. Alameda Santos, 1437 - 23 andar do Hotel Tivoli Mofarrej So Paulo Sit down at Kantenah for breakfast. We had the chef's special at the bar. The Mocot Caf of Mercado de Pinheiros follows the same informal and inclusive proposal as the mother house. We would definitely visit this Secrets resort again! Skye Bar & Restaurant will be open to non-hotel guests as below: Breakfast Odd numbered buildings are north, even-numbered to the south. Other than that, no wonder this hotel is getting a following. The service was excellent, the jungle view was not what we hoped for but really didn't matter. 12 posts. or He became in charge of the production kitchen of the house on Av. from what i have read i do not. Hopefully the Akumal will get it together and be like the Maroma soon as the 70 minute drive from airport is worth the beach. !I look forward to welcome you very soon and create many more memorable experiences.Best regards,Alejandra ContrerasSocial Media Coordinator. Foursquare City Guide. In this year, in partnership with two brothers, he opened the store Irmos Almeida. location = 'https://mocoto.com.br/en/thankyou/'; You get a breakfast area plated meals but the buffet is better. It was founded as a house in the north, in 1973, by Jos de Almeida and is now managed by his son, Rodrigo Oliveira. Does Secrets Akumal Riviera Maya offer any business services? in the evening. If there is a standout nit, it would be not enough shaded beach chairs that prompted the dreaded 7AM race for chairs. To tell this whole story with affection, he launched his book Mocot-o pai, o filho e o restaurante. We appreciate your words and we are grateful that you took the time to post your experiences. From there he moved to Mocot and is now responsible for our purchasing department. However, the maitre d' sat us back down and brought out the head chef who went over menu choices and tailored a meal to our needs. (120 caraceteres), A kitchen that, as Rodrigo Oliveira defines, It is made with the eyes on the world and the feet grounded in Serto., https://www.getinapp.com.br/sao-paulo/mocoto, Av. Other than that, no wonder this hotel is getting a following. Dear lukegt3,Thank you very much for choosing our Resort as host to your recent holidays.It is very much appreciated the time you took to share your experience with us, letting us know how much you enjoyed it, from our Resort facilities, to the food offered in our restaurants and of course the service provided to you by all of our staff members.Our goal is to make you feel during your stay at Secrets Akumal you will be relaxed and pampered, and I am pleased to know that we achieve it! We hope to welcome you back in a near future.Best regards,Alejandra ContrerasSocial Media Coordinator. *Dress Code: solicitamos que no seja utilizado chinelos, camisas sem mangas, bons, shorts, tops/biqunis. So the issue was resolved easily. He really made us feel special, it was the most Romantic dinner I think we have ever had. Will go back. SecretsAkumal, Public Relations Manager at Secrets Akumal Riviera Maya, responded to this review. Beach looking north on a sunny day Known for the use of native Brazilian ingredients,[1] D.O.M. Secrets Akumal was a gorgeous property! The service was excellent, the jungle view was not what we hoped for but really didn't matter. Our favorite in Akumal was Portofino rather than Bordeaux. A quick check turned up a room in Building 4 where the Preferred Club room is located, but on a lower floor. Prices will be updated at least every two hours. Taxes and fees that are shown are estimates only. Grand Palladium Hotels & Resorts in Akumal, Adults Only and Adult Friendly Resorts in Akumal, Hotels with Complimentary Breakfast in Akumal, Adults Only and Adult Friendly Hotels in Akumal, Hotels near Hekab Be Biblioteca de Akumal. We invite you to come and experience Skye for yourself. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You are free to download the Oceana menu files. Encouraged by Mike McHugh, our trusted travel agent of Dream Makers Vacation Services, we opted to go to Akumal rather than Secrets Maroma Beach on this visit to Mexico. Visit www.amresorts.com/sip-savor-see for details. Feb 04, 2023. Mike was confident enough to urge us to give it a shot and we did. You can snorkel right off the beach and see all kinds of amazing sea life including sea turtles. Other than that, no wonder this hotel is getting a following. We had the chef's special at the bar. It was really difficult to leave. He has started at Mocot cleaning in 2006 and today he commands the production kitchen. There is alot of information and pictures. She fell in love with the subject and started working with gastronomy. Eli at the "quiet pool" and Antonio at the Japanese restaurant where two of the many staff that made the trip memorable! We spent a lot of time at the Seaside Grill which provides a la carte breakfast for Preferred Club members only. Regarding the many El Patio comments, whatever you think of the food, have the Mayan coffee after dinner and it will change your attitude.We never go to Himitsu at any Secrets because of shellfish allergies. "La ensalada de higo, la crema de ostin y el salmn termin 3/4. He had the Chef create an amazing off menu dish for us. From the north of So Paulo, he learned to cook when he served in the Brazilian Air Force. First tip-since Akumal is south of Playa del Carmen and close to Tulum, i would suggest a private car rather than making multiple stops at other hotels. The concierge will help you organize anything and go above and beyond. But a somewhat frustrating exchange between our waiter and my wife almost lead to a quick exit. On the other hand we are delighted to know that you enjoyed many aspect of your stay such as: Our location, rooms, restaurants and beautiful beach.Overall, we take such comments very seriously and you can be assured that the necessary measures are being instituted to prevent recurrences in the future.We are looking forward to have another opportunity to redeem your confidence in our resort and provide you with a truly remarkable stay.Best regards,Alejandra ContrerasSocial Media Coordinator.